Hertz has one of the top-regarded, best long-term reputations, with a decades-long presence. Look out for: Enterprise's daily rate can be slightly higher than the average car rental rate, but the company reports that it has reduced other additional charges, such as those for drivers under the age of 25. Cancellations made less than 24 hours before your reservation will incur a fee of $100. If you have a pre-paid rental, you may cancel up to 24 hours before your pick-up for a fee of $50. Typical quote: One-week rental comes in at $705 including taxes and fees.Ĭurrent COVID-19 cleaning policy: Enterprise Rent-A-Car has a new Complete Clean pledge, which includes, "washing, vacuuming, general wipe down, and sanitizing with a disinfectant that meets leading health authority requirements, with particular attention to more than 20-plus high-touch points." They are also offering curbside pickup options.Ĭurrent cancellation policy: If you have not already paid, there is a no-fee cancellation policy. According to the 2019 survey by trusted market research company JD Power, Enterprise scored highly for their website and app (placing second and third respectively), as well as placing second for overall customer satisfaction, with 855 points out of a possible 1,000 possible points and just one point behind leaders Hertz. If you're really locked out, we've also compiled a guide to the best alternatives to traditional rental car companies.įor more information on how we chose top rental car companies, as well as helpful info to consider when booking a car rental, jump to the bottom of this guide.Įnterprise Rent-A-Car is a trusted name that performs impressively well across all categories, including customer satisfaction, online booking, and price. Our top picks range from traditional agencies to peer-to-peer car rentals, such as Turo, Getaround, or Avail, and were selected based on current prices, procedures, and policies in 2021. In addition to being tough and expensive to rent a car right now, in some worst-case scenarios, travelers are showing up for their rental reservations only to find out there's no car available, even if you reserved one and paid in advance.Īs such, it's more important than ever to choose a trusted rental car company to ensure you get where you need to be safely and economically. If you need to book a rental, your best bet is to book as far in advance as possible. As a result, there is currently a national car rental shortage and high prices. As travel in the US picks back up, people continue to prioritize safety and social distancing by choosing road trips and renting cars in droves.
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